WEBVTT

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And maintenance work can be found in a blink of an eye. In other words, when it's such

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a huge amount data that we start to have, you simply can't find right information anymore.

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So the amount of data is so huge. And then it's that nowadays it's what

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the employee searh using sentence or a  word,

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and then the data appears. And if I

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say some numbers to this, what we have there. We have 35,000 lines of WhatsApp

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conversations, a total of 7,000 lines of job cards, hundreds of e-mails,

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thousands of pages of machine manuals, error definitions and so on,

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and then, on top of all that, we have started to teach

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Matti, that is, when there is a question that comes from the field, and he doesn't know

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anything about it, we write the answer to it, and then Matti

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knows it, and when it is asked again, the right answer comes out.

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The development of this is very brilliant here, and I think that

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in a few years we will be even further.
