AI-powered solutions for competence or resource gaps

Welcome to learn more about Ava! Ava is a virtual customer service assistant tirelessly available on your website, fully customizable to match your company’s brand, values, and needs. Enhance the customer experience and save resources with innovative avatars that adapt to your customers’ needs in real time.

You can try Ava from the bottom right corner of the page!

Features

Ava learns your company’s brand, offering, and target audience’s needs.We provide tailored solutions that address the unique challenges of your business. Whether it’s handling complex customer service tasks or simple appointment scheduling, Ava manages everything efficiently and expertly.

Ava’s designed personality adds human-like traits, interaction skills, and diverse behavioral styles to digital communication, creating a fundamentally stronger connection with users.

Customizable personalities for Ava can significantly enhance communication by adding a personalized and human-like touch, creating more meaningful interactions. This improvement also extends to customer, stakeholder, and employee experiences. By leveraging avatar personalities, organizations can improve customer relationships, boost employee well-being, and strengthen their brand. A bold and experimental approach to AI applications now offers an opportunity for true leadership in the field.

Connect with our expert to explore the ideal solution tailored to your needs. Share your contact details or schedule a meeting at your convenience!

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FAQs

What is an avatar?

An avatar is a virtual employee designed to provide information on various topics. Our avatars can assist, for example, staff, stakeholders, or customers in understanding regulatory requirements or presenting offerings in customer service. They ensure that your customers or employees receive accurate, tailored information quickly. Avatars are user-friendly and can be customized to perform a variety of roles, making them adaptable to different needs and use cases. 

How can a virtual customer service assistant benefit your business?

A customer service-focused avatar can offer numerous advantages for your business, such as improving efficiency and cost-effectiveness in customer service. It can serve customers in multiple languages, 24/7, and provide personalized recommendations for products or services.

What skills does a virtual customer service assistant have?

A virtual customer service assistant possesses in-depth knowledge of the products and services offered, as well as their benefits. Our avatars excel in customer service skills, enabling them to engage in personalized customer interactions. Additionally, they have PreSales capabilities, meaning they can identify each customer’s needs and goals effectively. These assistants are solution-oriented, adaptable, capable of continuous learning, and multilingual, making them a versatile and valuable asset for any business.

What does customizing an avatar to meet your company’s needs mean in practice?

Customizing an avatar involves equipping it with the necessary expertise and tailoring it to reflect your company’s brand, support specific service goals, and address the unique needs of your customer base. In practice, this means adapting the avatar’s appearance, communication style, and personality to align with your desired tone and style. Additionally, the avatar can be programmed with the precise knowledge and workflows essential for presenting your services and products effectively. This ensures the avatar integrates seamlessly into your business processes, delivering customers the exact information and support they need.

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