chatbot
The Practical Benefits of an AI Customer Service Assistant
Advanced chatbots leveraging AI and large language models are a new resource enabling businesses to serve their customers more effectively. Avatars Intelligence’s avatar is a supplementary resource for customer service teams, designed to ease their workload by responding to common questions on company websites and via email. The avatar’s knowledge is based on existing information…
The AI Chatbot Revolution: Transforming Annoyance into Assistance
We’ve all been in situations where we’re seeking help on a service provider’s website and are met with a chatbot. The experience can be frustrating: we ask a question, but the response is anything but helpful. This can lead to an endless loop of questions and answers, or worse, the bot simply freezes and replies…