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The AI Chatbot Revolution: Transforming Annoyance into Assistance
We’ve all been in situations where we’re seeking help on a service provider’s website and are met with a chatbot. The experience can be frustrating: we ask a question, but the response is anything but helpful. This can lead to an endless loop of questions and answers, or worse, the bot simply freezes and replies…
Enhancing Humanity and Interaction in B2B Customer Service with AI
Modern B2B customer service relies heavily on digital channels, such as websites and chat services. Technology alone is not enough to stand out in the competition, as customers expect high-quality, brand-aligned, and personalized service. Well-trained AI avatars can meet these expectations. Understanding the Customer’s Language and Context Avatars are designed to deeply understand the customer’s…
AI as a Solution to Everyday Leadership Challenges?
The impact of leadership effectiveness is a critical factor in an organization’s success. It manifests in everyday life as concrete challenges and opportunities. One-dimensional leadership causes significant inefficiency in organizations, yet 54% *) of leaders use only one leadership style. Personalized and needs-based leadership brings significant improvements in well-being and performance. Leveraging AI avatars offers…