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The Practical Benefits of an AI Customer Service Assistant
Advanced chatbots leveraging AI and large language models are a new resource enabling businesses to serve their customers more effectively. Avatars Intelligence’s avatar is a supplementary resource for customer service teams, designed to ease their workload by responding to common questions on company websites and via email. The avatar’s knowledge is based on existing information…
The AI Chatbot Revolution: Transforming Annoyance into Assistance
We’ve all been in situations where we’re seeking help on a service provider’s website and are met with a chatbot. The experience can be frustrating: we ask a question, but the response is anything but helpful. This can lead to an endless loop of questions and answers, or worse, the bot simply freezes and replies…
Enhancing Humanity and Interaction in B2B Customer Service with AI
Modern B2B customer service relies heavily on digital channels, such as websites and chat services. Technology alone is not enough to stand out in the competition, as customers expect high-quality, brand-aligned, and personalized service. Well-trained AI avatars can meet these expectations. Understanding the Customer’s Language and Context Avatars are designed to deeply understand the customer’s…
What Changes When an AI Colleague Joins the Workplace?
AI colleagues, such as intelligent chatbots and AI assistants, are becoming part of everyday life in many workplaces. But what does this mean in practice? How will human work evolve, and how should this change be implemented to maximize its benefits? In this blog, we discuss the role of AI colleagues, involving people in the…
AI as a Solution to Everyday Leadership Challenges?
The impact of leadership effectiveness is a critical factor in an organization’s success. It manifests in everyday life as concrete challenges and opportunities. One-dimensional leadership causes significant inefficiency in organizations, yet 54% *) of leaders use only one leadership style. Personalized and needs-based leadership brings significant improvements in well-being and performance. Leveraging AI avatars offers…
Bringing AI Avatar Personalities into Play – Are You Ready?
The rise of large language models has introduced a groundbreaking opportunity: AI avatars with designed personalities bring human-like traits and diverse behaviors into digital communication, creating deeper connections with users. Personality generally refers to the distinctive and recognizable characteristics of an individual. Similarly, when it comes to AI avatars, personality refers to their unique traits,…
Artificial intelligence startup from Old Stagers
When experience meets new technology – the journey begins We are standing on the threshold of a new era, a moment that will revolutionize our perception of work and learning. My own feelings now are a strange combination of certainty brought by experience, fear at the edge of the new, and the explosive energy of…
The EU Sustainability Reporting Directive CSRD forces to change
There will be significant changes to companies’ reporting obligations. The CSRD requirements extend sustainability reporting to nearly 100,000 companies in Europe, setting new standards for transparency and accountability. According to OP Financial Group’s research, more than 50% of large companies have already changed or plan to change their subcontractors and suppliers in order to meet…